Why should I buy a BritRail Pass from VisitBritain?
you get preferential rates as a foreign national
the tickets are generally much cheaper than if you were to buy individual train tickets when you get here.
you save time queuing.
Where do I activate / validate my Britrail pass?
Before you can start to use your BritRail Pass you must have it activated. To do this, please take along your BritRail Pass and your ID (preferably a passport) to the ticket office at the train station you wish to make your first journey from. The ticket staff will then activate your pass for you. You can then board the train and, if asked, please show your ticket to the ticket inspector. You must fill in the date on your ticket of any journey before boarding a train.
Can I use my BritRail Pass on the Eurostar?
BritRail Passes are not valid on Eurostar services between London and Brussels or Paris. If you have a BritRail pass, you are eligible to buy discounted ‘Passholder’ tickets for Eurostar services. You can buy these either at a Eurostar terminal or over the phone: 08432 186 186 or +44 (0) 1233 617 575. Your BritRail pass does not need to be activated on the day you travel on Eurostar.
Where can I find train timetables?
For information regarding train times, please click on www.nationalrail.co.uk. This is a really useful website for planning trips by train in the UK. All you need to do is type in where you want to go from and where to, with the date you intend to travel and it will bring up all the details you will need (times, changes if needed, facilities on board etc.).
How many train journeys can I make on one day?
You can make as many journeys as you like in one day. The passes are restricted by days, not journeys. A day is classified as one calendar day – not 24 hours from the start of the journey. You therefore need to commence your last journey of the day before midnight.
Is there a tour guide included?
No, there are no tour guides on BritRail trains.
Can I buy food and drink on trains in the UK?
Most trains in the UK have either a shop or a trolley service on board. Virgin trains sell sandwiches, snacks and drinks.
Do I need to make seat reservations?
It is not essential to reserve seats on all trains. Generally speaking it is only really necessary to make reservations if you plan to travel on a popular route (e.g. London to Edinburgh) at a peak time (e.g. Friday at 18.00). To make a reservation with a BritRail Pass you need to take your BritRail Pass to the station that you are going to travel from and the travel centre will make the seat reservations for you (for a small fee)
Is there a luggage restriction with BritRail Passes?
There is no specific luggage limit, but please be considerate to other passengers who may also be travelling with luggage. Most trains have small overhead luggage racks and at least 1 luggage compartment per carriage.
Which bus services can I travel on with this pass?
Your Scottish Freedom Pass is valid on the following bus services (correct as of February 2015):
• Scottish Citylink / West Coast Motors: Oban/Fort William-Inverness; Oban-Campbeltown; Kyle of Lochalsh-Uig
• Stagecoach East Scotland: Dundee-Leuchars/St Andrews
• First Scotland East: Service 62; Service X95
• Stagecoach in the Highlands: Isle of Skye services; Wick-John O’Groats; Thurso-John O’Groats; Thurso-Scrabster
• D&E Coaches – 10% discount on some fares between Inverness and Durness
Which ferry services can I use with this pass?
Your Scottish Freedom Pass is valid on the following ferry services (correct as of February 2015):
• Caledonian MacBrayne: all scheduled ferry services in Scotland
• Argyll Ferries: Gourock-Dunoon
• Northlink Ferries – 20% discount on some fares on these routes: Scrabster-Stromness; Aberdeen-Lerwick; Aberdeen-Krikwall-Lerwick